Office Administrator

Salary - £23,000 to £26,000
Location - Belfast
Closing Date -

Job Description

Our highly regarded client, an Education Facility based in Belfast, are seeking a detail-oriented and organised Office Administrator to join their Business Development team. The ideal candidate will be responsible for handling various administrative tasks to ensure the smooth operation of the office.

The Business Development Administrator will will assist both the business development team and the qualification development team with administrative activities in relation to qualification development, marketing and sales.

· Maintain all internal and external service standards to meet customer requirements.

· Provide a general telephone advice and guidance service to all Centres

· Maintain all internal and external service standards to meet customer requirements.

· Provide a general telephone advice and guidance service to all Centres

· Using relevant management information systems/databases and the OCN NI website,

· Dealing with all potential new centre enquiries and advising on how to complete application process.

· Advise Centres on the training services available to them, for example, assessor training, internal verifier training etc

· Provide an administrative support service to the Business Development team in relation to qualifications

· Preparing supporting information and marketing materials for qualifications and courses

· Collating relevant information for the Business Development Executives

· Update Quartz database with key information as required

· Assist the Senior Qualifications Development Officer with duties relating to the accurate recording of qualification and unit information on the Register of Regulatory Qualifications.

· Support the Business Development team in relation to qualification development, qualification specifications, unit maintenance for new and existing qualifications.

· Organise, attend and take minutes for the Business Development team and disseminate minutes as and when required.

· Editing and proof-reading curriculum and learning resources

 

Benefits:

Pension9% Employer contribution.

Hours of Work: 35 hours per week (exclusive of lunch breaks). Flexible start/finish times are in operation with core working hours from 10am to 4pm Monday to Friday.

Holidays: Entitlement is 39 days each year inclusive of statutory and public holidays rising to 44 days after 10 years’ service.

This position offers the opportunity to work in a dynamic office environment where your organisational skills will be valued. If you are a proactive individual with strong administrative abilities, we encourage you to apply for this role.

Requirements

Essential Criteria:

· A minimum of 5 GCSE’s at Grade C to include English Language and Mathematics or above or equivalent vocationally related qualification/s (this may include Level 2 Essential Skills)

· A minimum of 2 years’ relevant work experience in a clerical/administrative office environment to include the following:

– Experience of carrying out a range of clerical duties including:
– Maintaining databases and spreadsheets
– Producing general correspondence
– Experience of providing clerical/secretarial assistance in line with organisational procedures
– Dealing with customer queries

· The ability to use a wide range of IT packages in a working environment and up to date knowledge of using Microsoft Office (e.g. Word; Excel; Outlook, Internet) along with a working knowledge of using a CRM.

· Strong organisational/administration skills with the ability to plan and prioritise tasks with attention to detail in line with required timeframes.

· Excellent communication (written and oral) and interpersonal skills with a strong customer awareness and focus.

· Ability to work on own initiative and as part of a team.

· Flexible, willing to adapt to new tasks and duties.

· Organised, methodical approach to work.

Desirable Criteria

· A Level 3 qualification in Business Administration or similar subject area

· Five years relevant work experience in a clerical/administrative office environment

· Proven customer relationship management

· Experience of working in an awarding body or examinations environment

Please contact 02838324654 if you think you would be suitable for this role.

Alternatively you can send your CV to carrie@silverwoodrecruitment.com.

Apply Here